Jalle Bat's Privacy Policy

Welcome to Jalle Bat. We operate jallebat.com and place the highest importance on the privacy of every member who uses our platform. This Privacy Policy explains how Jalle Bat collects, stores, uses, and protects your personal information.

This Privacy Policy applies to the Jalle Bat website, mobile application, and all associated services. By using our platform, you are considered to have accepted this Privacy Policy. Please read this page carefully before you start using our services.

Jalle Bat believes transparency is the best policy. That is why we have presented this Privacy Policy in plain, simple language so that every member in Bangladesh can easily understand exactly what happens with their data.

Jalle Bat only collects information that is genuinely necessary to provide its services. It is not our policy to collect data beyond what is needed. Below, we detail exactly what information we collect.

Information Collected at Registration

• Full name and date of birth
• Email Address & Mobile Number
• Residential Address
• Preferred language and currency
• Password (stored in encrypted form)

Information collected during KYC verification

• Copy of National ID or Passport
• Selfie or Live Photo
• Proof of address document (utility bill, etc.)

Automatically Collected Information

• IP Address & Device Type
• Browser and operating system information
• Site access times and navigation patterns
• Transaction history and gaming activity
• Cookies & Local Storage Data

Jalle Bat uses your information only for specific, lawful purposes. We are committed to being transparent about each of those purposes and will never use your data for anything else without your consent.

If we need to use your information for marketing or promotional purposes, we will obtain your consent beforehand. You may withdraw that consent at any time, even after giving it.

Jalle Bat never sells your personal data. That said, limited information may be shared in specific circumstances where it is necessary to provide our services. Those circumstances are outlined clearly below.

Service Partners

We work with trusted third parties for payment processing, game software delivery, and customer support. These partners receive only the data necessary for their specific role and are bound by strict confidentiality agreements.

Legal Obligations

Information may be disclosed to authorities in response to court orders, regulatory requirements, or legal investigations. In such cases, we always share only the minimum necessary data.

What Is Never Shared

• Selling data to advertisers or marketing companies
• Sharing your information on social media without your consent
• Sharing data with other gaming platforms

Jalle Bat uses cookies on its website and app. Cookies are small text files stored on your device that help make your browsing experience smoother and more personalised.

Types of cookies we use

• Essential Cookies: To maintain login sessions and ensure site security. Disabling these cookies will prevent the site from functioning properly.
• Performance cookies: To understand which pages on the site are used most. This helps improve the site's speed and overall performance.
• Functional Cookies: To remember your preferences such as language, layout, and similar settings.
• Analytics Cookies: To analyze user behavior and improve our services.

Cookie Controls

You can manage cookies at any time through your browser settings. Keep in mind that disabling certain cookies may affect how some features on the site work. Essential cookies cannot be turned off, as the service cannot function without them.

Jalle Bat uses industry-leading security measures to protect your data. Our technical team monitors systems around the clock, ready to respond to any potential threats.

• SSL/TLS Encryption: All data exchanged between your browser and our servers is protected with 256-bit SSL encryption.
• Two-Factor Authentication: You can enable 2FA on your account for an added layer of security.
• Firewall Protection: Advanced firewall systems prevent unauthorized access.
• Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
• Regular security audits: Regular security audits are conducted by independent third parties.
• Data Backup: Regular backups are taken to keep your data safe.

As a member of Jalle Bat, you have certain fundamental rights regarding your personal data. These rights are recognized under international privacy law and we are obligated to uphold them.

Jalle Bat retains your data only for as long as necessary. Retention periods vary depending on the type of information and applicable legal requirements.

Once the designated retention period ends, your data is securely deleted or anonymized so that it can no longer be linked back to you.

Jalle Bat strictly does not provide services to anyone under the age of 18. Our Privacy Policy places special emphasis on protecting the data of minors.

• Age is verified at registration, and no one under 18 is permitted to create an account.
• If it is found that a minor has registered an account using false information, that account will be immediately terminated and any collected data will be deleted.
• If a parent or guardian believes their child has registered by mistake, they are welcome to contact us.

Jalle Bat may update this privacy policy when necessary. For any changes, we follow the steps outlined below.

• For significant changes, advance notice will be sent to the email address registered on your account.
• For minor changes, the updated date will be noted on this page.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

The latest version of this Privacy Policy is always available on this page. You can check the "Last Updated" date at the top of the page to see how current it is.

For any questions, complaints, or requests regarding our Privacy Policy, feel free to reach out. Our dedicated privacy team is ready to assist you with any concerns.

• Email: support@jallebat.com
• Help Center: jallebat.com/help-center
• Response Time: Usually within 24–48 hours